Hotel Britannique - Maastricht

Friendly staff.

Room was at back of hotel with nauseating smells of food/deep frying. Rooms at front of hotel are more expensive but that would have been well worth it!

It was in one word super!!! :) The room was very big, with the most comfortable bed ever! The staff is very friendly and helpfull. We came around 12.15pm and we were already allowed into our room. The location is of course also perfect, directly on the Vrijthof. Free and good working wireless internet. And everything for a reasonable price!

There are no real negative things. As a tip, I would maybe say to put the password of the wireless internet in the hotel information booklet.

This is a tipical Brasserie with some rooms upstairs. The rooms are very nice: modern, spacious, clean and quiet. Worth of a three star hotel. The location is fantastic: in the city centre and the staff is helpful and kind.

Fabulous location. Stylish and modern room with really nice furniture and fittings. Helpful, friendly staff. Felt personal and the whole place had a nice ambience. Good having a fan and window which opened up fully as we struck very hot weather. Wifi system was free and easy.

Price of breakfast was ridiculus.

Vrijhof square view. Hotel is new and very well decorated (most expensive room was very nice). Parking EUR15 for 1 entry and 1 exit - good deal in Maastricht if you drop the car for more than 1 day.

No bathrobes and slippers - pretty weired for such a nice and new hotel.

Very friendly staff; beautiful room and unique location directly at the Vrijthof.

The unique location also includes some noise on Saturday evening and early wake up by the church on Sunday morning.

- Great decor -quiet (at back of hotel), despite being right above a bar -location -L'Occitane toiletries in bathroom -great value

-Carpet was stained -shower tray did not drain very quickly. -Not sure if wi-fi was available

facing the main square. very convinient location. large bathroom, though our room didn't have a tab. spacious and stylish room.

It was difficult to find the hotel because it's on the upper floor of a bistro/cafe. And everytime we go in or go out, we had to pass the restaurant.

Very well setup and designed room above the restaurant including rear entrance for entry/exit at any time. The location was ideal facing the city square with the city car park below the square. The staff are friendly and welcoming.

The disco postioned behind the hotel ran until past 5:00 am. Luckily the sound is buffered by the room position but if windows are open the noise and shouting can be annoying.

Newly remodeled rooms in historic brasserie with obvious attention paid to historical preservation with a chic and stylish tone.

Nothing really. The safe was locked in the room so we couldn't use it. But we never asked them to fix it either which I'm sure they would have.

Excellent location right on the city square. Good standard of cleanliness and friendly staff.

We booked the hotel as it is right on the square however we were put in Room 5 at the back of the hotel on the top floor with a duct from the kitchen right outside the window. Food smells were therefore in the room at all times. The Room was also stifling hot with just a small fan. No English information in the hotel information book, No English menu'S. Looking at other reviews now, I think the English are always put at the back of the hotel.

Good, clean rooms. Staff very helpfull with excellent attitude. Great locatin, just in the city centre.

We arrived late in the afternoon, when the main city square was packed with people. No visible signage of the hotel made it very hard to find. Needed to park the car good 500m away and look for the hotel. Car park is 100 m away and needed to walk with the suitcases all the way to the hotel. No air condition in the rooms. Could not open the window because of the smell from the kitchen.

Excellent friendly and helpful staff. Nice room and the bed was extremely comfortable. Location excellent. Hotel is in a prime position to shops, restaurants etc but the room was very sound proof(excellent again!). Would 100% stay again.

The bed was the most comfortable we have ever slept in and the room was beautifully decorated. The hotel staff were extremely friendly and helpful and the location of the hotel was ideal with lots of restaurants around the square.

The room was lovely but it was very warm and as there was a heating duct/extractor from the kitchen right outside our window it was noisy if we had the windows open. There was a huge fan in the room but that was very loud too when we tried that. Tea and coffee making facilities in the room with a supermarket nearby meant that we could buy croissants etc for breakfast as the cost of breakfast in the hotel was €13.95 each for the usual cheese, ham, bread etc.

Very good room. Good Breakfast choices. Excellent staff Very good cost benefit. Good internet access.

Very difficult stairs and no elevator. Carpet floor in the room instead of wood. No air conditioning.